0:00 Attendance and housekeeping
3:50 Introduction to the Banjo case
5:44 Banjo’s condition and behavior
6:21 Household context and owner wellbeing
7:39 Consultation observations and documentation concerns
11:23 Clinical stance and early treatment considerations
18:12 Client form details and early observations
18:58 Walks, arousal, and potential pain flags
20:46 Limiting stimulation and alternative activities
23:56 Vision question, noise sensitivity, and grief context
26:12 Impact of grief and household dynamics on bonding
30:09 Defining and implementing safety options
33:54 Predictability, feeding, and practical home adjustments
38:47 Safe retreat options and enrichment basics
39:52 Environmental adjustments and managing noise triggers
42:09 Client communication, boundaries, and predictability framing
45:54 Cooperative care, muzzle training, and trust-building rationale
49:24 Predictability exercises — pattern games, free work, and shaping
52:24 Case specifics for Banjo and applying strategies in-home
54:11 Managing unavoidable outdoor noise (shooting) and prerequisites for exposure work
59:46 Check-in and video confirmation
1:00:28 Client background and separation concerns
1:02:18 Safety, predictability, and training exercises
1:04:10 Pharmacological options and dosing considerations
1:06:19 Herbal remedies, nutraceuticals, and decision criteria
1:15:24 Banjo-specific assessment and timing
1:17:14 Neuter discussion
1:17:56 Small talk and meeting tone
1:18:55 Bond-building and toolbox framing
1:20:34 Decompression and confidence-building exercises
1:21:35 Teaching cues, markers, and evasive maneuvers
1:25:44 Identifying Banjo’s reactive style and lead-related conflict
1:27:40 Video review and harness configuration
1:29:22 Genetic fulfilment and structured ball use
1:31:44 Safe greetings and dog social connections
1:34:08 Inventory of interventions and training targets
1:35:40 Case background and prioritization challenge
1:37:20 Suggested immediate starting steps and consultation constraints
1:38:31 Client engagement and medication considerations
1:43:00 Lane-specific reaction video and hypotheses
1:45:32 Environmental triggers, acceptance of uncertainty, and prioritized techniques
1:52:22 Tailoring plans and CAB assessment expectations
1:54:08 Case framing, documentation and trauma-informed communication
1:56:16 Diagnosis, safety framework and veterinary findings
1:58:27 Management plan and active interventions
2:00:39 Owner implementation and short-term outcomes
2:10:09 Reflection on approach and clinical uncertainty
2:13:42 Responding to a request about holding composure
2:15:00 Techniques for facial control and grounding
2:16:24 Team support and professional differences
2:22:05 Prioritizing the dog while engaging the human
2:24:11 Diagnosis, adaptable plans, and use of footage
2:28:30 Importance of follow-up, videos, and closing logistics
Responses